R notebook cell with "datasets" returns blank

When I create an R notebook for a Mode report and execute the default code cell containing "datasets" it returns nothing -- no error, no output, it's just blank. This means, of course, that I also can't access any of the data in my query through R.

I contacted support who suggested it was an issue with browser cache, and sure enough clearing my browser cache fixed the problem -- temporarily.

But this isn't a good solution for the long-term because: A) this problem happens on a regular basis, and B) clearing my browser cache interrupts a lot of other work that I have going on in my browser.

Are there any plans to address this issue?

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  • Hi Tyler B

    Sorry to hear you are continuing to experience some trouble with our Notebooks. Could you please open a ticket with our success team via in-product chat or you can send an email directly to success@modeanalytics.com. This will also allow us to ask you additional questions to further troubleshoot this matter, thanks!

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