Why am I only seeing data from the last couple of days? (I unchecked Limit by 100)

Hi all,

New to Mode and super excited to dive into my data.

I realized today, though, that when I pull up data, most of my queries are only returning data going back until April 1st, while some are going back to February. 

I'm using Segment to send data to an AWS Postgres database and then to Mode. The segment data that isn't going through Postgres is going much farther back (it is hooked up directly to Twilio and Sendgrid).

I'm thinking this might be related to Postgres but I'm wondering if anyone has run into this problem or if it is related to Mode.

P.S. I have turned off Limit by 100 and in some cases only pulling up a few rows of data.

Thanks,

Kelly

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  • Hey there, Kelly! We are so glad to have you on board. 

     

    Very sorry for the delay in getting to your question! When you run that same query in your native DB, are you getting the same data returned? 

     

    If this issue is still impacting you, please don't hesitate to reach out to our team via the in-product chat app. We'd be happy to troubleshoot this alongside you. 

    Best, 

     

    John

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