"Notebook stopped due to inactivity" -- while actively using notebook

I've been encountering a problem where my R Notebook will stop with the message "notebook stopped due to inactivity" even while I am actively using notebook. I then have to restart the notebook and run all of the cells again, which is a bit frustrating. Is there a solution to this?

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  • Hi Tyler B - sorry to hear about the troubles here. We've increased the Notebook runtime and idle session timeout limits in Mode. For our business customers, the idle timeout is now 60 minutes and the active timeout is 12 hours.

    Hope that helps - please do reach out to our success team via in-product chat or success@modeanalytics.com if we can be of further assistance. Thanks!

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